Email & Email Templates
Email Template Setup
The Email Templates screen can be accessed from the Main Menu. Navigate to Admin -> Email Templates: printIQ menu is dynamic and customisable. Your menu layout may be different from the images in this document. This screen can also be found by ...
Order Pickup E-mails
The ‘Ready to Pickup’ email gives printIQ users the ability to notify clients when an order is complete and ready for pickup. For a ‘Pickup’ order, when the status is updated to Finished Production, this changes the dispatch status from Pending to ...
Email - Proof Reminder
Functionality exists which enables a reminder email that there are proofs awaiting approval to be sent to the customer: **The proof email can be set to send a set number of hours after the initial email is set. Contact support if you want the setting ...
Dispatch and Confirmation Email Customer Settings
The Dispatch and Order Confirmation Email settings control who receives the Quote Acceptance and Dispatch emails at a customer level. These can be adjusted from the default via the Customer Details screen. The customer needs to have been created and ...