Shifts and Turnaround Times (TAT) Setup
How to add shifts (new stock lines)
As part of the Schedule setup, every ‘shift’ (stock line) must be entered. You also setup the ‘turnaround’ time on the shift. This is how many days the stock takes to produce for ‘cut and pack’ jobs only. Any additional finishing is handled under ‘Turnaround Times’. From the ‘Admin’, ‘Configure Factory’ screen, go down to ‘Scheduling’ and select ‘Shifts’.
The below screen will appear. Here you can create new shifts or edit existing ones. To create a new shift, enter the details in the blank fields under ‘Create New Shift’.
In this example, we are using 350gsm Artboard with no laminate.
Enter the following details:
Name: Give the shift a name that easily relates to the product.
Description: A more detailed description of the product can be entered here.
Start Date and End Date: A Start Date must be entered. End date is optional.
Turnaround Days: This is where you enter the standard turnaround time for the product without any additional finishing. In this example, 350gsm Artboard with no laminate will run 5 days a week and dispatch next day. The turnaround will be ‘2’ so if it imposes on a Monday, it will dispatch on a Wednesday. If it had a ‘3’ day turnaround and imposed on a Monday, it would then dispatch on a Thursday.
* Please Note: on a 5 day a week turnaround, Saturday and Sunday is not included.
If you change a ‘Thursday’ shift with a ‘1-day turnaround’ to a ‘2-day turnaround, the system will change the dispatch day from FRIDAY to MONDAY.
Auto-Extend Days: This shift is set to auto-extend by 30 days. This means that before the final shift date is reached (configured under recurring shifts), the shift will automatically be extended.
The system will always keep shifts for up to 30 days into the future.
Shifts will continue to be automatically generated until the End Date has been reached.
Order: Here you can enter an ‘order’ in which the shift will be produced. Example if you had 350gsm with ‘No Laminate’, ‘Gloss Laminate x2’ and ‘Matt Laminate x2’ we could number the products from 1 to 3 depending on the priority order. If this is not a major concern, you can just leave it at ‘1’ in most cases.
Once all details have been entered, click the ‘green tick’ to activate the shift’. It will now appear in the list of shifts as shown below:
Now the shift is showing in the list, the next process is to add shift production details. To do this, click the ‘eyeglass’ icon next to the shift:
This will bring up the ‘Manage Shifts’ screen which is divided into 3 sections:
- Shift Templates
- Shift Rules
- Shift Details
Shift Templates
You need to create the ‘Shift Templates’ for when the stock will run.
As the 350gsm AB with no laminate will run Monday to Friday, we need to create all these shifts starting with Monday.
Day: Enter the day
Time: This is the time of the day that the stock can be imposed by Pre‐Press.
Artwork Cutoff Mins: This is entered as a total minutes ‘before’ the imposition ‘Time’ that the artwork must be approved. For this example, it is 75 mins before the imposition cut‐off making the Artwork cutoff at 12:00.
Cutoff 1 Mins and Cutoff 2 Mins: These are two additional fields where you can add other cutoff times. This represents the cut‐off Pre‐Press need to have the stocks imposed and ready for the press. This stock must be at the press by 3pm so the cut‐off is set at 105 mins. For ‘Cutoff Mins 1’ just put in ‘0’. This will make the first cut‐off 13:15 to match the ‘Time’ field.
Turnaround Days: Any days you enter in here will apply to that day only rather the overall Turnaround days you set earlier.
Enter this for all the days during the week the stock will run.
Shift Rules
Under ‘Shift Rules’ we need to create the stock details by specifying what is included in the
‘standard’ finishing for the item. As this is just ‘350gsm AB’ with No Laminate, it is straight forward. Just enter a name and stock. If it was a laminated stock or had spot colours, this information can be entered here under the ‘Process Front and Back’ and ‘Finishing Front and Back’ headings. Just enter the required details and click ‘Create New’. The rule will now appear underneath:
Shift Details
Next area is the ‘Shift Details. Here you can add ‘recurring’ or ‘One‐off’ shifts. As most factories work to a schedule, you will use ‘recurring’ shifts most of the time. Just enter a ‘Start and End’ date and click ‘Create Recurring Shift’.
Note: You must enter an end date to create recurring shifts
A list of shifts for your specified date range will appear at the bottom of the screen. If you created just a ‘one‐off’ shift rather than a recurring one, only one shift would show at the bottom. The shift has now been created. You will also see the cut‐off times are now converted from ‘minutes’ into actual times:
How to edit or remove a shift (stock line)
As part of the schedule you will need, from time to time, to have to adjust turnaround times on individual stocks and/or dates to match any revised temporary schedule at times like Christmas or Easter.
From the ‘Admin’, ‘Configure Factory’ screen, go down to ‘Scheduling’ and select ‘Shifts’.
The shifts screen will appear. Here you can create new shifts or edit existing ones. To create a new shift, enter the details in the blank fields under ‘Create New Shift’:
Locate the shift you need to adjust and open it up. To do this click the ‘eyeglass’ icon next to the shift:
There will be a list of all the ‘shifts’ that the stock will run at the bottom of the screen. From here you can alter the cut‐off or turnaround time on the stock or delete the instance altogether.
Click the ‘Pencil’ icon next to the instance if you need to edit, or the ‘x’ if you want to delete the instance e.g. to edit or remove the Christmas shift turn-around times look for the Christmas dates in the list. Inside the Shift Details, the 'Turnaround Days' and 'Cut-Off' times can be adjusted.
*Please Note: works on a 5 day a week turnaround. Saturday and Sunday are not included.
If you change a ‘Thursday’ shift with a ‘1-day turnaround’ to a ‘2-day turnaround, the system will change the dispatch day from FRIDAY to MONDAY.
How to create/edit turnaround times
Companies offer many additional finishing options on their products. Each option and quantity break have different additional days attached to them. To set and /or alter these additional days you need to go into the ‘Turnaround Times’ section of IQ.
From the ‘Admin’, ‘Configure Factory’ screen, go down to ‘Scheduling’ and select ‘Turnaround Times’:
The Turnaround Time Rules screen will appear. From here you can select the turnarounds for various finishing like ‘Shifts’, ‘Job’, ‘Section, and other finishing.
For the first example we will look at ‘Shift’ sheet qty turnarounds.
This is where we can select a certain quantity break for a standard turnaround or mark the job if it has a NAT/VIC delivery schedule (this is where it dispatched at 5pm for National but the Vic deliveries do not get sent until the next morning).
You can see in the example below that we have two entries for 100gsm Laserbond stock:
100GSM LB LARGE QTY:
Here we have ‘Days’ set at ‘1’. This means that this item will have an additional 1 day added to the standard delivery.
We also have ‘Sheet Area’ set at 1260,000,000. This means if the total sheet area of the ordered product adds up to exceed this quantity, it will have this additional 1 day added to the turnaround.
100GSM LB Melb:
Here we have ‘Days’ set at ‘1’. This means that this item will have an additional 1 day added to the standard delivery.
We also have ‘Delivery Type’ set at ‘Melbourne Metro’. This flags the stock as a NAT/VIC delivery schedule (this is where it dispatched at 5pm for National but the Vic deliveries do not get sent until the next morning).
Below is a list of Shift Sheet Rules added for Digital
Next, we will look at setting the turnaround days for finishing components.
The below example shows the additional turnaround days added to ‘Presentation Folder 01’ and a ‘4pp Score and Hand Fold’ based on their ordered quantities.
These are set under ‘Job Finishing’.
Presentation Folder 01
You can see we have added quantity breaks of:
Less than 1000
1001 to 2500
2501 to 5000
5001 to 10999
11000 to 20999
21000 to 50000
50001 to 100000
We have also added extra days to the standard turnarounds of:
0 to 1000: plus 1 working days
1001 to 2500: plus 2 working days
25001 to 5000: plus 3 working days
5001 to 10999: plus 4 working days
11000 to 20999: plus 4 working days
21000 to 50000: plus 6 working days
50001 to 100000: plus 8 working days
4pp Score and Hand Fold
Here we have 2 additional days for 0 to 5000 and 3 additional days for 5001 to 20999.
Anything above the maximum entered quantity will be a special TAT.
You can edit existing turnarounds by clicking the ‘pencil’ icon or delete them by clicking the ‘X’ next to each item.
Added by Jonathan Bowen (July 3, 2019)
There are several parts to the Schedule setting under ADMIN - CONFIGURE FACTORY - SCHEDULES (which can create confusion)
SHIFTS set the default turnaround time for a job. (i.e. when a job is accepted - what the automatic due date will be):
By excluding the weekends, they are ADDED to the Turn around time. (i.e. the due date for a job that is accepted on Wednesday with 7 day turn around will be set 7 days + 2 days (for weekend) into the future.
If you also set TURNAROUND TIMES - and make a TURNAROUND RULE for a stock (or all stocks) this will ADD to the SHIFT time you set above.
You do not need to set up TURNAROUND TIMES as well as SHIFTS. If you are finding you have too much time - check there are not rules set here.
If you want to add a PUBLIC HOLIDAY into the mix - such as the 4th of July, then you add this and it will add to your TURNAROUND TIMES
You will need to do this for each year, as these dates can move, and are different for each country.
Priority Jobs with TAT in Hours
For information on Priority Jobs with TAT in Hours click on the following link - https://printiq.zohodesk.com/portal/en/kb/articles/priority-jobs-with-tat-in-hours
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