Task Assignment Email
This functionality enables email notifications when a user has been assigned to a task. The email template can be formatted to include specific task information and can be disabled or enabled as required.
How to Create A Task
This is covered in separate articles in the KB. Refer to documentation links below.
Please refer to this documentation : https://desk.zoho.com/portal/printiq/kb/articles/tasking-and-qa
### Create a task Internal Link:
Enable email notification in tasks:
A checkbox for ‘Send Email to Assignee’ is at the foot of the task.
**To stop printIQ from sending an email notification untick the checkbox**
‘Assigned to’ is the task Owner and who will receive the reminder emails.
** printIQ will use the email address from the user details:
Email template
Admin - Email Templates:
Search for ‘Task’ in the search bar and click ‘Task Assigned’:
Email template preview:
- To Override: printIQ will send a notification to this email address regardless of who the assigned user is.
- From Override: Email sent from (please leave this as is)
- CC Override: All task email notifications will be CC’d to the assigned email address
- BCC Override: All task email notifications will be BCC’d to the assigned email address
- Subject: Email subject
printIQ uses WYSIWYG web forms to edit the email body.
Standard email template layout:
To know more about what each {PLACEHOLDER} means, please refer to this article
https://desk.zoho.com/portal/printiq/kb/articles/e-mail-templates
Explanation of the placeholders specifically related to the task board:
{Author}: Creator of the task.
{ContextLink}: Link to the job, your task attached to.
{CreateDate}: Date when task was created
{CreateTime}: Task creation time (format 00:00 AM/PM)
{Description}: Description from your task page
{DueDate}: Due Date in the task board
{DueTime}: Due time in the task board
{Subject}: Subject in task board
{TaskComments}: Comments in the task board
{TaskWorkDone}: Work done text box in the task board.
Sample of email received.
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