Freight Integration Module - TIG

Setting up the Automated Freight Module with TIG 

This document covers the tasks around setting up the Automated Freight with TIG and printIQ. Before we can start we need to cover a few touch points.

• First of all, you need to have purchased the freight integration module with printIQ. If this module has not been purchased, please discuss with your printIQ Account Manager.
  
• After this you need to make sure you have an account with TIG. If you have not already been in contact with TIG then you can find their information at the following web sites…
  

• https://tigfreight.com/
  
• https://tigfreight.com/contact/
  

Touchpoints

Once you have the above set up you are good to start setting up the integration with printIQ.

The following touchpoints are areas in the system where we need to visit.

• Creating a Freight Customer
  
• Creating the Freight Integration Link
  

• You will need the following from TIG. If you advise TIG that you are integrating with printIQ then they will be able to assist in the information you will need.
  

• An API Key
  
• A URL
  
• A Username
  

• Adding information to the Email Templates
  
• Printer options
  
• To stop job number passed on to TIG when generating consignment in IQ, run this script.
  
  UPDATE dbo.tblFreight_ExternalDeliveryType
  SET FEDTIsCustomConsign = 0
  WHERE FIDKey = 2 -- TIG

Creating a Freight Supplier Record

Before we set the integration information up in printIQ you need to make sure that you have created all the freight suppliers for the Carriers you are going to use.  This information is critical for further on in the process when we are looking at the email templates.

To do this you need to go to the ‘Customers’ menu and scroll to ‘Create Customer’. Once this loads please make sure that you change type to Freight.  Fill in all the information especially the information on the right in the grey box.

Note: In the website field you can put the track and trace web address for the Freight company. 

Linking the two systems together

To set up the Freight Automation you need to navigate to the Admin menu and scroll your way down to the bottom to get to ‘Freight Integration Admin’

 

Once you have added the correct information you will need to save it. A list of TIG Services will become available and you will be able to turn on any delivery types you wish to offer.

In this space you can also choose the amount of markup that you would like to add to the freight charges. In example if you wish to add 25 percent then type 25 in the ‘Markup Factor Percentage’ box.  It is also here that you can choose the Freight Supplier in the dropdown field on the right.

Remember to save your changes and Clear your cache.

Now you will be able to produce a quote and choose the TIG option you prefer. The system will pull back all options and it will display the cheapest option first based on your setup rules.

When dispatching a job from the dispatch board or job details screen you will be able to dispatch the selected job and click the ‘Print Labels and create consignment button.

You will get a consignment number and the printable tickets specific for the chosen freight company come back from TIG ready for you to printout. 

Once a customer’s order has been dispatched, they can receive a ‘Job dispatched’ email.  In this email you have the ability to add the courier Name,
website and Consignment information to so they can track and trace their own orders.

Or they can log into printIQ and check out the ‘View Orders’ board and click on ‘More Details’ and see the Dispatch Status.

What sort of Printer do I need?

There are many different types of thermal label printers in the market place so have a look at what printer is best for you. TIG provides two different label types, a .pdf and a .zpl format so whatever you choose will need to handle these formats.

Below are two different examples that we have some clients using currently.

Zebra series GK420D	Toshiba B-FV4D