Email - Proof Reminder
Functionality exists which enables a reminder email that there are proofs awaiting approval to be sent to the customer:
**The proof email can be set to send a set number of hours after the initial email is set.
Contact support if you want the setting altered. In this example we have it set to send after 1 hour**
The email template can be configured under the email template ‘Proof Reminder’:
Once the proof is uploaded and sent, the status is on ‘Awaiting Approval’:
The proof email is sent at 3:03 PM:
If the approval is not given within the pre-set time, a reminder email will be auto sent.
The below was received 1 hour after the original:
**The reminder email is sent once only **
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