Functionality exists which enables a reminder email that there are proofs awaiting approval to be sent to the customer:
**The proof email can be set to send a set number of hours after the initial email is set.
The email template can be configured under the email template ‘Proof Reminder’:
If the approval is not given within the pre-set time, a reminder email will be auto sent.
The below was received 1 hour after the original:
**The reminder email is sent once only **